Stendard's QMS Software (FAQ)
Frequently Asked Questions (FAQs) Software
All you need to know about our software.
Is Stendard Solution™ a cloud-based SaaS?
Yes, Stendard Solution™ is built on one integrated platform deployed as a SaaS model, all running on Google Cloud Engine.
What are the benefits of Stendard Solution™ cloud-based SaaS?
- Accelerated scalability and adaptability.
- Better security due to frequent security updates.
- Fast access to the most recent product innovations.
- Rapid deployment and faster time-to-value with low upfront costs.
- Accessible virtually anywhere.
- Automatic upgrades with no customer involvement other than validation.
Is my company data & information safe in cloud?
We are using AES 256 encryption for passwords and UR. As for uploaded documents, all documents stored inside secured Cloud Storage.
Is the Stendard Solution™ SaaS model proven and reliable in highly regulated industries?
Stendard Solution™ is committed to ensuring customer data confidentiality, integrity, and availability. Stendard Solution™ uses multiple security tools and services for testing, monitoring and reacting quickly to potential data and security threats and attacks. We want to ensure utmost security beyond what most organizations can achieve with their internal staff.
Do Stendard Solution™ have free trial? How do I get it?
Yes we do, simply register as an user on https://solution.stendard.io/ to enjoy 14 days of free trial!
Are we required to input payment number to start free trial?
Nope, inputting credit card details is not required to obtain the free trial. After your free trial period, you will have the option to continue or terminate the service.
Can I purchase documents or courses on free trial plan?
Yes, you can purchase our Stendard documents via the document generator module. Suppose you are interested in learning more about various ISO standards. In that case, you can check out our Stendard Academy module, where we have produced a wide range of videos on different ISO standards.
What happens to our data after free trial passed?
You can still access the document generator module’s ‘get documents’ function. For documents that you purchased before, no payment is required subsequently. Just click on the ‘get documents’ button, proceed and wait for the doc to be imported to Library again. Access to your academy courses will be unlimited, provided you still have access to your Solution account.
How do I subscribe?
Log in to your Stendard Solution™ account. Under the profile menu, click on the pricing submenu & you can subscribe there. https://solution.stendard.io/settings/pricing You can change or upgrade your plan at any time, depending on your organisational requirements.
Can I integrate Stendard Solution™ with my IT and enterprise applications?
Yes, Stendard Solution™ Application Programming Interface (API) framework and integration ecosystem enable connections that drive today’s digital, data-driven businesses. We’re open to a detailed discussion for integration. If you have any queries, don’t hesitate to contact us using the chat icon within Stendard Solution™. Alternatively, you can email us at contact@stendard.io.
How does Stendard Solution™ handle audit trails?
The instance a user logs on to Stendard Solution™, our software automatically logs all documents and user activity. Audit logs provide the administrator visibility into system activity. They are a component of compliance with electronic records and electronic signature regulations. Detailed information such as date stamp, time stamp, username, IP address, and the event can be viewed within the logs.
Will I have to pay for a software update?
No, Stendard Solution™ is cloud-based and built on a modern technology stack that allows us to release enhancements and features specifically made for the needs of companies regularly. In addition to not having to pay for the upgrades, Stendard Solution™ removes the burden of system validation for your team by providing a published OQ document for free.
How will the upgrade process impact my system validation?
Stendard Solution™ will ensure that the cloud environment is validated through executing the installation qualification while maintaining under change control of the current production instance of the software. The customer is responsible for validation. Including, but not limited to, the software’s operational (functional) and performance qualification.
What to do if I have a problem when using the platform?
You can always reach out to us using the chat icon within Stendard Solution™. Alternatively, you can email us at contact@stendard.io.
Do you have any questions?
Drop us an inquiry now!