Stendard's ISO Consultants

Our consultants are highly qualified and experienced in various ISO standards and have serviced multiple clients from different industries. Together with the use of our propriety software Stendard Solution™, we pride ourselves as a one-stop service for all your regulatory needs.

How can Stendard's ISO consultants help

With our myriad of expertise, Stendard’s ISO consultancy can help your organisation by providing specific consulting and training services for various ISO management system.

We can guide you through your ISO consultancy journey, which includes the certification or compliance to various ISO standards by assisting in the establishment, implementation, improvement and simplification of your business processes as well as the training of your organisation.

1. Providing consultancy services

Our experienced consultants can set up a new, existing or integrated management system for your organisation as part of your ISO consultancy journey. Some examples of an integrated management system include the establishment of:

1. ISO 9001 Quality Management Systems and ISO 27001 Information Security Management Systems – For organisations that prioritise customer satisfaction and quality in your product and services and the information security aspect of your organisation.
2. ISO 9001 Quality Management Systems and ISO 45001 Occupational Health and Safety – For organisations that prioritise both customer and your own worker’s satisfaction, quality in your products and services and, at the same time, ensuring workplace safety for your organisation’s day-to-day operations.

This will ensure your organisation’s resources are maximised, preventing the management of two separate management systems.

Our ISO consultants will also assist in the certification audit follow-up actions, ensuring that your organisation obtains the ISO certificate.

2. Gap Analysis Service

Our consultants can assess if your existing system complies with the current requirements of the ISO standard as part of your ISO consultancy journey. With the gap analysis report provided, your organisation will be able to gauge the percentage of compliance to the desired ISO standard.

3. Auditing Services

Our consultants can conduct first, second, and third-party audits per the ISO 19011 Guidelines for auditing management systems standards for your organisation ISO standards’ requirements on various management systems as part of your ISO consultancy journey. This can be done by checking if proper processes and implementation are practised for your team and outsourced suppliers.

Through these audits, we can identify gaps from the audits and guide you and your suppliers through the rectification process before the actual certification audit commences. This would include the follow-up actions if any findings were detected.

In addition, our consultants will also identify areas of improvement such that your organisation adopts the best practice during the implementation of various ISO standards.

4. ISO Training Services

Our consultants can also provide ISO training to further expand your organisation’s knowledge as part of your ISO consultancy journey. Stendard has a wide range of online courses that suit your organisation’s training needs.

We also offer face-to-face training sessions for our clients who prefer learning in person.

5. Outsourced Quality Assurance and Regulatory Affairs (QARA) / Management Representative (MR) Service

Suppose human resources might be an issue for implementing your organisation’s desired ISO standards. In that case, our consultants can also act as your outsourced QARA / MR, leading and guiding your respective teams within your organisation during your ISO consultancy journey.

We are committed to working with you towards attaining the ISO certificate successfully.

6. Technical Services

As part of implementing various ISO standards, technical standards are often involved to complement the different management system standards. One example would be ISO 13485 – Medical Devices – Quality Management Systems, where the standard requires your organisation to adopt and comply with technical standards depending on the nature of your medical devices.

If your product has an electrical component, compliance to IEC 60601-1 Medical electrical equipment – Part 1: General requirements for basic safety and essential performance is required. Likewise, if your medical device contains software, compliance to IEC 62304 Medical device software — Software life-cycle processes would be necessary as well.

Our consultants can also provide consulting services for these specific areas as part of your ISO consultancy journey or as a standalone project as well.

Process of Stendard's ISO consultancy services

Our usual consultancy services start from:

1. Understanding your organisation’s business, products and services;
2. Identifying gaps in your existing processes (if any) and recommending ways for improvements to any current ISO standards that your organisation is complying to;
3. Preparing all the required documentation from the manual, procedures to the form templates to set up the backbone of your desired ISO standard;
4. Guidance on the implementation of the procedures provided to ensure that your organisation can generate records to show evidence of conformity continuously;
5. Conducting an internal audit along with the guidance on any follow-up actions due to possible findings, preparing for the certification audit;
6. Linking up with various certification bodies and sitting through the certification audit with your organisation, assisting in the required follow-up actions (if any) until the certificate is obtained;
7. Conducting of internal audit for the subsequent surveillance audits.

Why choose Stendard's ISO consultancy services for your needs?

Stendard can provide you with a one-stop consultancy service. At Stendard, we believe that quality is everyone’s business because it takes a team to consistently deliver and uphold excellent standards that build confidence with customers, partners and the community.

We are a regulatory consultancy and technology company that helps businesses implement international standards, streamline business processes across the organisation, and accelerate global growth.

With our vast range of consulting services, feel free to contact us, and we at Stendard will be glad to assist.

The importance of an ISO certification

The International Standard provides guidance and help organisations to apply a common approach or concept of Plan-Do-Check-Act (PDCA) and risk-based thinking to achieve compliance and continuous improvement. The PDCA model is an iterative process that enables organisations to establish policy or objectives, implement processes to deliver results, monitor and measure performance,report and evaluate results and also take corrective actions to achieve continuous improvement.

The International Standard contains the scope, context and requirements for any types of management system standards. Organisations that wish to show commitment and demonstrate compliance can use the requirements to assess conformity. They can seek further confirmation of its conformance by pursuing certification of the management system by an external certification body.

ISO certification allows organisations to show proof of conformance to the requirements of any management system standards. It can help to demonstrate compliance to current and future statutory, industry and regulatory requirements, thereby gaining themselves recognition and competitive advantage through improving their branding/reputation and the confidence of the stakeholders, customers and business partners.

Training and Competency

Our team ensures the competency of your team regarding ISO 13485 standards and requirements

We include a combination of online training courses and in-person training to make sure everyone within your team understands the requirements of the medical devices’ regulations and ISO 13485 standards, as well as the application of your QMS processes and documents.

Frequently Asked Questions

How do I select an ISO consultant?

You may select your ISO consultant based on their Curriculum vitae, experience, or success rate of obtaining the ISO certificate for clients.

What is the expected lead time to get my company certified?

Depending on the type of ISO certification, the expected lead time to achieve certification ranges from six to twelve months. Most certification bodies will require a sufficient amount of implementation records to demonstrate the effectiveness of the ISO standard that is being complied with.

What are the standards that Stendard can provide consultancy services for?

Stendard can provide consultancy services for the following:

• ISO 13485 – Medical Devices (including IEC 62304 and ISO 14971)
• ISO 9001 – Quality Management Systems
• Regulatory Requirements (Medical Devices)
• ISO 22000 – Food Safety Management Systems
• ISO 27001 – Information Security Management Systems
• ISO 45001 – Occupational Health and Safety Management Systems
• SS 620 – Good distribution practice for medical device
• SS 444 – Hazard analysis and critical control point (HACCP) system for food industry

These are just some of the standards that we provide consultancy service on. To know more, feel free to reach out to us!

Is it possible to have more than one ISO certification?

Yes, there is no problem with that!

Depending on your organisation’s processes, we are able to recommend the appropriate QMS scope and processes best suited for you. We have helped clients integrate various ISO certifications, such as the ISO 13485 and ISO 27001 in cases where they handle Software as a Medical Device and want to ensure information security.

How can I get ISO certification?

To get certified, your organisation’s QMS must meet ISO requirements as outlined in the standard. We can help ensure that you meet these requirements!

Our in-house consultants have been technically trained to advise on the appropriate rigor of testings and checks to be performed as part of a robust QMS.